Heather R.’s Reviews of NoMoreRack & more

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“I ordered a skirt back in July”

8/9/13

I ordered a skirt back in July. The tracking number they gave me showed my package was shipped to Fort Wayne, Indiana. When I contacted customer service to tell them the issue, they gave me a new tracking number showing my package had been sent to Texas. Now I have to wait 3-5 business days for their escalations team to contact me. This is the first and last time I have/will order from this site. Thank you, nomorerack.com, for ruining my online shopping experience.

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Nomorerack C. – NoMoreRack Rep Over a year old

Hi Heather R.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.