Heather C.

DO NOT ORDER - I read all these reviews AFTER I had already placed an order. Everything with the order seemed sketchy and I should have known better - if it doesn't all seem right, it's not. I couldn't place my order because their system "doesn't like" an email with a "." in it. Well, that was weird but I continued after the online help instructed me to use their email and then they forwarded my order. Seemed ok - but then I got no tracking info. When I emailed to ask, the response was - "your order was created and paid there. We have shipped out your order
Already. Please not worry. Tracking number is updating.

We have more than 500 orders come everyday, so it is too busy to
Answer all of the emails in time, please understand. We do serious
Business and wish long term cooperate with you.

We try our best to ship all of orders in next day and come to you as
Soon as possible, at least no later than Christmas Day. Thanks!"

Never received any tracking # and at this point was nervous that I wouldn't get anything. I was THRILLED when the package arrived - except it wasn't even close to what I ordered (which I read on these reviews several times). I ordered a white, Caps jersey, Brouwer - they sent me a red, Caps jersey, Ovechkin - which I could have picked up at any store. Needless to say, I've had no response to my complaint or how to exchange (although I wouldn't send it back anyway because I'm sure I'd never get anything).