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Heather A.

Contributor Level

Total Points
85

1 Review by Heather

  • Rosegal

7/30/14

Sooooo not pleased! Made a purchase july 22... Status says still processing...( they have no actual customer support number) but they did email to say I have items that are out of stock and won't be available till 13 Aug! And that is not even taking into consideration the "processing" and shopping!. Sure took my money quick but I have not one thing to show for it! Definitely will not recommend!

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rosegal r. – Rosegal Rep

Dear Heather,
We very much regret that the issue has occurred and are fully committed to resolving it.
All estimated/typical delivery time are derived from real world data collected from past orders.
They are approximate times for reference only. However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
We will be very appreciate it that if you can tell us your full order number(invoice ID, it start with Z or ZZ and there are 16 numbers), we will deal with it for you.
Best Regards
Rosegal Customer Service

Heather Has Earned 5 Votes

Heather A.'s review of Rosegal earned 5 Very Helpful votes

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