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hb c.

Contributor Level

Total Points
81

1 Review by hb

  • Adore Me

1/31/16
Verified purchase

The products I have ordered are just lovely, well made an fit like a dream. I have 3 more items I wish to purchase however customer service has been non-existent, I have been on hold several times for past 15 minutes either to be hung up on before anyone speaks or it just keeps ringing until I finally give up. The issue I want to change my method of payment. I have a new card but it refuses to let me enter it and always reverts back to the old one which has been canceled due to suspicious activity in my account. It says add new card, I enter all the new information, but it will never let me change it. This is the second e-mail I have sent the last one said I accidentally swiped left, what does that mean? It was not even in the e-mail but in the heading! Please someone call me or get in touch with me so I can change my payment information and continue ordering from this site. I wish customer service was as good as your products... HB Clark

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