H B.

Recently purchased a new phone from StraightTalk and right out of the box it didn't work. I called customer service and was connected to someone in India. He had me on the phone for over a half hour. My phone kept saying "invalid SIM card". He told me that it would take a while for the activation and to just wait. I waited a half hour and called back. This time I got someone from somewhere in Europe. She actually figured out that SIM card was faulty and issued a new one which was to arrive in two business days. In the meantime, she said she would put my payment on hold till the phone was activated since I didn't have any service. The card arrived on the second day but the payment was processed the day before. I called and got the phone activated and she extended my service date. Before she extended my service date, my phone was enrolled in automatic refill. When I checked online after hanging up I noticed the the auto refill was cancelled. I tried to enroll online again but they wanted me to pay. I called back and explained to them the the auto refill was cancelled and I wanted to enroll again without being charged for another 30 days of service because I just paid for my service today. The lady told me that there was no record of me paying and hung up. One of the worst companies for customer service.

Pinterest has turned into a nightmare. The "promoted" and "picked for you" pins are obscenely ridiculous. My friends and I have emailed them numerous times complaining about these pins and our concerns are never addressed. What's the point of Pinterest if someone else is going to pick the pins that you see, it totally defeats the purpose. I want to decide what I want to see in my feed, not have it picked for me. The last straw was when I got on the website and there was over 100 "promoted" and "picked for you" pins. I'm not kidding, over 100. I couldn't see any thing I or my friends had pinned. I ended up deleting my account. It's not worth the hassle.