Hayley A.’s Reviews of NoMoreRack & more

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“I purchased probably about 10 items the week before...”

1/10/14

I purchased probably about 10 items the week before Christmas so I was expecting it to take awhile, all but two have arrived and it is now January 10. It has been a little over three weeks now and I am pretty heated.

I have emailed them twice to let them know of this issue and got the usual "we'll talk to the vendor and see where your shipment is." Of course, it's been a week and I've gotten nothing back.

I emailed again and stated that if its not here by the end of this week that I want my money back, got the exact same answer. My reply? Send my money back IMMEDIATELY.

I tried calling and they have a voice message stating some bologna about holiday shopping, last time I checked christmas was quite awhile ago. Give me my money back!

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Vincent D. – NoMoreRack Rep Over a year old

Hi Hayley A.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.