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This is the worst site. I will never recommend it. I made a reservation, then i canceled it then they have took my money from my credit card ( 1700€) when i contacted them and asked about they treated me badly and played by me like a ball between them and the hotel that i choosed to go to. The hotel tell that booking.com who stolen my money and the bookin.com saying that the hotel who stolen. $#*! the money but not good at all to do things like this and no protected from the law to customers form thieves like those. I ask how they are still working with closed eyes of a serious law?.
Tip for consumers:
This is the worst site .I will never recommend it. I made a reservation, then i canceled it then they have took my money from my credit card ( 1700€) when i contacted them and asked about they treated me badly and played by me like a ball between them and the hotel that i choosed to go to .the hotel tell that booking.com who stolen my money and the bookin.com saying that the hotel who stolen .$#*! the money but not good at all to do things like this and no protected from the law to customers f
Hatem S.'s review of Booking.com earned 2 Very Helpful votes
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Needed some help from customer service and flexibility. Got neither. Use someone else if you need...
I booked the Rio Design Copacabana Hotel for partner and I from 07/04/ to 14/04/2024.via...
