Harvey W.’s Reviews of FactoryOutletStore.com & more

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Electronics

“Worthless non-english speaking morons!”

3/30/15

After a bad experience buying a replacement battery for my laptop locally. I went to HP. HP uses these idiots... I gave them the EXACT make model and serial number... I know how to read... they don't. The battery they sent me was NOT even close... and they are reading off of scripts since they do not understand what you are saying... do not waste your time and money with this place... WHY THE HELL does HP use them!?

Tip for consumers:
NEVER use this site!!!!!

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Customer-Service R. – FactoryOutletStore.com Rep Over a year old

Hello Harvey W.

Thank you for ordering with us here at the FactoryOutletStore. We apologize for the inconvenience that this has caused you.

We are consistently training our Customer Support Department and we use all feedback to further assist our Customers. We do show that we shipped the model you selected via our online shopping cart and will research the fact that your saying it is incorrect.

Please feel free to contact us at your convenience please call 646-367-6141 Monday thru Friday 9am to 4pm Eastern/Standard and we will be more than happy to assist.