I have used this site numerous times - you have to do your homework to see if the prices are good. Usually they are very good and shipping is fast! You also have to log in early, especially if you are of a common size. I really do think that shoes are factory seconds as I have had issues with them, and I may stop getting shoes from them. But overall I love them. Refunding was a breeze when I received a slightly defective chair, even though it was not refundable. Myhabit refunded the full price and had me keep the chair!