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As many others have said, I thought I was paying for 14 days at 3.95 and that was it. I didn't see the fine print that it doesn't end it charges 34.95 with no notifications to your email after the initial 3.95. I am sorry to say, I thought it was a professional cost for my spouse (didn't recognize it) for several months before I realized what was happening. Tried to ask for refund(since I never went back on the site) of course they did not. So $140 for 1 page barely useable résumé and I am sick over the scam I just was a part of. (Oh and there is a foreign transaction charge so I am assuming this is an Indian site or some othe 3rd world country with no BBB consumer advocate to try and police the ripoff companies)
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The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Cv has been submitted 2 weeks ago,guaranteed 2-3 bus.day to be corrected. No-one answered the...
Hi Harry,
Thanks for your comments.
The subscription that you paid has a recurring billing feature and you can cancel at any time. Our subscription prices and policies are not in fine print, but rather are clearly stated in the details of the subscription underneath each price option, in bullet point form as well as in the confirmation email you receive once you subscribe. We do offer several ways to cancel including by phone, live chat, email, and self- cancellation in your Account Settings if service is no longer needed.
As an international company, LiveCareer processes payments through LiveCareer UK, Ltd. with its offices in London, England. Some banks charge an international transaction fee, even when the charge is in US dollars. These fees are charged by your bank and not LiveCareer. With offices here in the United States, we are also a member of the Better Business Bureau.
If you have any questions regarding your subscription our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com
Best Regards,
Livecareer