I just had blurb print a 96 page photo book for me and although I am happy with the quality of the book their customer service is terrible. You can not get an actual person on the phone. You can only email them your question and eventually (days or a week later) you will receive an email back directing you to a 'link' where you can either find the answer to your question or you can send them another email. Too frustrating and time consuming. I will not use them again or recommend them. They have obviously gotten too big to care about the individual customer anymore.