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VERY POOR CUSTOMER SERVICE AND ENTIRELY TOO LONG SHIPPING WHEN YOU DO RECIEVE THE ORDER. I MADE AN ORDER ON SEPTEMBER 27TH THAT I RECEIVED AFTER A LONG DELAY THAT ONLY CONTAINED A PARTIAL SHIPMENT. AFTER ABOUT 50 EMAILS BETWEEN CUSTOMER SERVICE THEY FINALLY AGREED TO SHIP THE 3 MISSING ITEMS. AFTER MORE THAN 2 MONTHS I STILL HAVE NOT RECEIVED THE COMPLETE ORDER. THIS IS NOT A COMPANY I WILL DO BUSINESS WITH IN THE FUTURE.
Harold C.'s review of Tmart.com earned 14 Very Helpful votes
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Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.
Best wishes,
Tmart Service Team