On April 22, we posted a review outlining how we were scammed by TBDress. TBDress offered to give us our money back if we took off the reviews and shipped back our dress. After a few emails with TBDress, the website gave us a shipping address for us to return the dress. The address was unclear, and the post office could not find the location. It is safe to assume that the location does not exist, and this is another one of TBDress's scams. If there is a location, we assume the location is in Asia, so the cost to ship there would be almost the same as the cost of my dress.
TBDress would not explain clearly how they would give me my refund, which shows that they are unreliable.
DO NOT TAKE A CHANCE WITH TBDRESS.COM
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Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you had an unpleasant experience with us, our sale representatives will contact with you as soon as possible! Or you could send emails to service@tbdress.com or call +86 29 82016886 and contact with them in order to solve your problem. Thank you for your cooperation!