Hanna R.

The Christmas sales are so good! I purchased multiple pairs of shoes at 70% off. The shipping is terrible! The website stated 1-2 weeks, but in reality it took 4-5 weeks to arrive. When it finally did arrive I was very pleased with most of it. I would recommend avoiding any products that are by Nasty Gal and not actually a proper brand- the quality is terrible! I purchased a dress that was ill-fitting by Nasty Gal, as well as a pair of Shoe Cult for Nasty Gal heels, and the quality was terrible. I did contact them (and took my time to do so), they were very helpful and refunded my money without asking me to return the items. So overall, I would say very good customer service, not the best shipping (although this was during the busiest time of the year- Christmas), stick to brands you are familiar with to be safe and they offer great sales. Although if you are spending under $150 you have to pay for international shipping which is a little hefty, if only the shipping fee was less I would order a lot more from Nasty Gal.