Hannah R.

This site is a complete scam. I have been using Ideeli for a year, and was excited to find this site for it's same concept but Ideeli never ripped me off.

I was over the moon the night a pair of Cynthia Rowley gladiators (dream shoes!) size 8 for $60, the page said "held in someone else's cart" and knowing the site gives you a time limit, I refreshed the page to see if I would get lucky and I did! So I had no hesitation in buying them right away.

I excited would get the mail everyday, and couldn't wait to wear my dream shoes with my favorite dress! I was sad that after 3 weeks, the shoes were not here by my birthday. I know these sites take time to ship, but at least ideeli gives you an exact estimated date of arrival. It had been almost 2 months before I had got an email telling me they had received my return and we charging me return shipping?!?! That's when I looked at the tracking number (note to everyone: never not overlook this, just expecting your online items to actually be sent!) these shoes were never shipped of course. But I had to return them and pay return shipping?

I called and told them I just wanted my shoes, if for someone reason the shoes were being processed as a return, they could just send them back out to me. They said the package had been lost on the way to the carrier, but they couldn't send them to me because they did not have any access to this event's items. (Where do they go, disappear into thin air?)

It took about 10 days for me to be fully refunded. I was issued a $15 sorry dollar credit, but this actually EXPIRED 3 months later. I go on hautelook from time to time, but I can never bring myself to buy anything because I don't want to go through the hassle again, and I wonder if what they are selling actually exists. 3 months is a quick time for a credit you issued to me for your mistake to expire anyway!