Hannah F.

Placed an order, very exciting as the clothes look amazing and the price was excellent.

Paid for the order. The called the customer support to cancel the membership shortly after as I cannot fit the monthly costs into my budget. They tried everything to keep me as a member and when I politely refused they said the order I had placed would be cancelled.

I paid for the goods and confirmed the order well before my phone call. They have no right to cancel the order just because I do not wish to proceed paying them for the upcoming months. Very disappointed and annoyed. Kept my membership so I can get the order i placed and paid for, but once it's received I will be cancelling immediately. Not impressed.