I ordered a phone from this website for my boyfriends xmas present (made the order over a month before christmas) and also paid for express shipping (3-5 days) but here I am 3 months later, still haven't recieved the phone. On top of that, I emailed support and it's taken them over a month to reply. Now that I try to access the website, it doesn't exist! Ridiculous. I've been scammed and I want my phone, or my money. Everbuying if your reading this, please get back to me as soon as possible, that would be great.
NOT A HAPPY SHOPPER!
Dear Hannah F.,
Thank you for your feedback. We are really sorry for the problem. The phone in your order maybe cannot ship by DHL, so we sent it by flat mail which may need about a month to arrive. If you cannot access your account, please choose 'forgot your password', we will send you a new password, please use the try to login in your account with the new password. And we may have replied you, please kindly check your spam box. I would grateful if you could tell me your order number. I will help you to check more details for your order. Thank you.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com