“baning account” - they ban your account without warning. My account got banned for violations when i didn't violate any of their rules and wasn't told what I violated. I made another account to try it again and got ban without even being given a reason. They didn't even tell me why I got ban. The day before I got ban I had spent money on points for the site. It seems that they took my money and turned on me and left
Hi Hannah. We're sorry if the reason for your account removal was not communicated to you clearly. If you submit a support ticket specifying your request, we can answer this for you.