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Highly recommended. I've ordered from ModCloth a few times in the past and have always received satisfactory service. I promptly got whatever cute clothes I ordered. Everything also seemed well-made and in good condition.
In my last order, however, one item came with a significant defect. As soon as I contacted customer service and explained the problem, I was shipped a new item free of charge! They seemed helpful, apologetic and kind, especially compared to other companies I've dealt with in the past.
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