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hadass o.

Contributor Level

Total Points
83

1 Review by hadass

  • ASOS

1/5/15

Dont be fooled by their great stuff. And they do have great stuff. But how can I feel safe ordering from a place with no email or phone number? Their contact page just takes you from Q&A to Q&A! You can never email them.
I SPECIFICALLY paid for extra shipping to get my stuff in 2 days so I would have it in time for New Years. They inform me THE DAY THAT I AM SUPPOSED TO RECEIVE MY STUFF that one of the items (shoes) are not in stock! Couldn't they tell me this an hour after I placed my order? A day later? Why the day of? Also, they said that my order would arrive "On or before Wednesday" which is what I asked for. Sounds good. That night I see my order as "Still processing" On their website they assure me that that means that it includes the shipping time. Bull $#*!. The next day I track my item and ITS STILL IN THE UK! Hasnt even left the shipping facility! I am now due to get my order today. 2 DAYS LATE! I will NEVER order from them again! So unreliable!

Tip for consumers:
JUST DONT! You can never contactg anybodY!

Service
Value
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Returns
Quality

hadass Has Earned 3 Votes

Hadass O.'s review of ASOS earned 3 Very Helpful votes

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