Absolutely awful experience! The items were nothing like the picture, sizes weren't as per guide and the quality of the items was worse than poor! I chatted to online agents about 4 times but nothing was ever sorted and despite writing to them on the address according to the website I received no reply at all. I was "permitted" to return apparently but the cost to post to China makes it completely unworthwhile. My advice to anyone would be to steer clear, sorry:-(
Greetings! Thanks for your order in our website. We are very sorry for the troubles. The following order number is not correct. May you recheck about it? Also here is a link of the return policy: http://www.jollychic.com/return-policy-a42.html. Anything else needs help, please email to after-sale@jollychic.com or contact with our 7*24 hours live chat. Look forward to your early reply.
Best wishes!
Jollychic Customer Service Team