I have bought from Banggood.com a couple times and I usually get my order in a very timely manner. But i placed an order December 2nd 2014 and 36 day later I am still waiting on it. The customer service had been terrible. They have been absolutely no help. They have my money and it does not sound like they care if i get my order.
Dear Gunnar K,
We are so sorry for all the inconvenience caused.
For the order 3835361, maybe there is something wrong with the delivery. We are willing to refund you first. Could you please kindly return back the refund once the parcel arrives?
Is that OK for you?
You can also contact me directly to katherine@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Katherine