I placed my order on 12/01/2014 and paid $9.80 for shipping to arrive in 5-7 days instead of month but here it is the first week of January and I still haven't received it! I opened a ticket after 2 weeks passed but they are just putting me off. I think they shipped just recently but still I cannot track the package and God knows when it will arrive! This is my 3rd disappointment from a Chinese seller and I am NEVER EVER buying from them again! (The other 2 were miniinthebox.com and everbuying.com)
Dear customer,
We are terribly sorry for what happened, but we can solve it together.
Any quality problems can be solved when you report it to our customer service department.
Please no worry about that and communicate with us as soon as possible.
Our contacting link is http://www.rosewe.com/support.php
Nice day!