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I placed an order for 2 evening gowns last Dec 7 and I still haven't received them. I checked the order details from the website and there was no tracking information. We are leaving out of town on Mon dec 22 and we need these dresses. If I dont get these by this weekend I will return these and get a refund. I emailed my complaint and tried to call the international phone number but no answer
Tip for consumers:
don't buy from this site
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Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team