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We ordered matching rings for Valentines Day. One ring arrived with no stone in the setting. We tried to contact the company to get a ring with a stone but got nowhere. We got one email saying we could return the ring at our expense and after they examine the ring, and if it is in resalable condition, they would make a refund of an unspecified amount at their discretion. The ring was never in salable condition as it arrived without a stone. I responded that their offer was unacceptable and was completely ignored from that point on. DON'T GIVE YOUR MONEY TO THIS SCAM MERCHANT! They will not stand behind their product.
Liar liar, pants on fire. And that is exactly what happened to the items I got from these rip off artists. They promised total satisfaction. They lied. They promised quality clothing. They lied. They promised 50% refund because my XL size clothing wouldn't fit a skinny 5 year old. They lied. We got nothing. Liars and cheats. NEVER AGAIN!
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Dear Gregory,
Thank you so much for your important feedback.
First, my sincerest apologies for your problem.
We have shipped the rest items to you on January 8th and the delivery shipping time is 3-7 business days.So you will receive the package in this week. For the size problem, we have send you the solution to your account of the sitejabber. Then wish your reply.
We are truly sorry for the problems with this order.
We apologize for your shopping experience which was clearly not up not up to your expectations.
Best Regards
Rosewholesale customer service