Astrolux s1cree xpl 1600lm 7/4modes led flashlight
15/6/2016
I orderd my torch it arrived in ten days my order no is ******* id number ******* when the torch arrived it was missing 1x o rings and 1x extra button and the torch carry strap was missing aswell I sent a email to *******@banggood.com with photos and of the torch out of the package with the *******extention tube that did arrive with the torch and a picture of the shipping label and a picture of the box with the sku number on the box still waiting for a response from banggood and those missing items that didnt arrive with the torch to be sent I have contacted live chat many times and have spoken to coco and a few other live chat operators this company seem to keep reapeting the same mistakes over and over again will they ever learn to get things right in the first place there are many people whom have not received the ******* extention tube and they no this but keep sending the torch to customers with items missing items banggood you need to lift your game
Dear greg m., we are sorry to hear the parts were broken. We usually check the products before we ship them. But sometimes it may be damaged during transport. Could you please tell us your order number? We would like to have a check for you to see where the replacement parts are.
Thank you in advance for your cooperation.