greg g.

I booked a flight through cheapoair for $360 for a round trip ticket from Ontario, CA to Portland, OR. Soon after a New York #(*******943) called me, it was a cheapoair agent with an Indian accent who lied to me by telling me the transaction did not go through due to a price increase. She then said that for $ 100 more the transaction will go through. I was obviously in disbelief and upset. So then the agent tried to persuade me into purchasing by telling me she was going to reduce the price by $50. I was even more furious because she was playing around with the pricing. I said no thank you and since the purchase did not go through I went to head and purchased through United Airlines which was $10 cheaper. The same day I looked at my bank statement and I saw a transaction from CheapOair and realized the agent that called me from New York was lying to get me to pay more. To make things worse, I called CheapOair to try to get a refund and they sent me on a wild goose chase. I have wasted a whole day and will need to continue tomorrow to try to get my refund. They should change their name to expensive air and if you want to save money do not use this company. Trust me stay away they will lie to you to get you to pay more.