Grayson K.

I was interested in purchasing a sale item that was completely sold out on every site except for FWRD who only had one left in stock. I spoke to a lovely representative named Yana via live chat and email who managed to hold the item on hold for me for a whole six days which is usually unheard of with sale items. Yana was extremely pleasant to deal with and was in co stand contact during my hold period to ensure my item was secure.

FWRD also offered a price match service which helped reduce the cost of the sale item even further. I was extremely impressed by the customer service as it is so rare now a days to receive truly good service in retail. HIGHLY recommend shopping from FWRD.