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Notice how all of the low ratings have the same response from Bonanza about their BBB rating? Looks like an algorithm that monitors the site and auto-responds... That's just the kind of customer care people want... So glad I checked this out before purchasing. I looked at another review site also where the responses were tailored to the complaint but still clearly copy and paste replies. Overall the shear amount of negative feedback say enough.
Grant C.'s review of Bonanza earned 8 Very Helpful votes
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Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.