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Graham F.

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1 Review by Graham

Banggood

  • Banggood

“Response or not to complaint regarding faulty goods”
8/27/15

Made a complaint regarding faulty goods and received no contact for over three months until I put a review on SiteJabber. Was contacted next day but having sent them the details again all has gone totally quiet. Steer clear of the Banggood site they don't know what consumer satisfaction means.

  • Comments (0)
  • 953K Views
Helpful  (2)
Thank you
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Katherine L. – Banggood Rep

Dear Graham F.,

We are sorry for your unhappy experience at banggood.com.

Could you please offer me the order number of the order you refer first? I will investigate this case again.

You can also contact me directly to forumservice@banggood.com.

Any problems please keep in contact, I will try my best to solve the problem for you.

Best regards

Banggood Team

Graham Has Earned 2 Votes

Graham F.'s review of Banggood earned 2 Very Helpful votes

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