Grace C.

For being such a great company, I dont understand why online shopping through H&M is so difficult esp considering that I live in the US! Their stock isn't as big online as F21 and their items go out of stock fast. However that's not my issue. WHY arent returns allowed in stores? That is so frustrating because shipping to me took forever and shipping back probably took over a month total. Then waiting for my return took a while too. This would have all been done quick if I could've returned in stores. Very stupid policy.

I like H&M stuff but it's hard to find good stuff sometimes. Usually they're overpriced as well.

They are constantly changing the prices of their clothes recently. No, not a decrease, a crazy increase. I've seen items go from 30 to 50. What?! They say it's because of some changes on the site. The site looks the same. I don't see a revamp of any sort. So why the need for a price increase when the clothing is already pricey? I am reluctant to place any more orders. Their dresses also look extremely short modeled by extremely skinny models.