Grace B.

I'm so sorry to have to get to this point, to have to write such a bad review after the deplorable circumstances.
My husband and I were approved to adopt a very sweet looking puppy. When we were squaring things away for the delivery, to our surprise we were hit with an email by this woman, who has the power to denied adoption, playing with our feelings and for the best interest of the puppy to have a loving, caring family.
She accommodated, constantly, to her needs, and sympathized with the lady who supposed to deliver the puppy. Never show interest in working with us.
I tried repeatedly to get in touch with someone. I do understand this is Christmas time, but will like a call from corporate, or someone.
I have all the mails to prove how sour and heartless this woman from Kentucky is. She abuse of her powers, judging us, and insinuating we were not telling the truth.
She obviously has a total lack of communication skills.