Dear Gopan R.
We want to say thank you for providing us with important information about your situation.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
We shipped your order out on Sep 5th, please kindly follow your package online
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LS050777322CN
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Kind regards,
Rosewholesale Customer Service
Gopan Has Earned 3 Votes
Gopan R.'s review of RoseWholesale earned 3 Very Helpful votes
Dear Gopan R.
We want to say thank you for providing us with important information about your situation.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
We shipped your order out on Sep 5th, please kindly follow your package online
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LS050777322CN
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Kind regards,
Rosewholesale Customer Service