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Gloria M.

Contributor Level

Total Points
109

1 Review by Gloria

  • Banggood

11/13/15

Dear Readers,
Thanks to all readers. Since my last post BangBad has finally issued a refund. The only language they understand is posting review anywhere possible.

I know this can be time consuming but to me getting my money back was a huge victory. Also I know this has helped a lot of people in making decisions on this atrocious company.
Please DO NOT rely on PayPal to solve problems with the seller especially if you are to bare the cost of the returns. They claim you can get full refund but this exclude postage. This isn't right. How can a buyer who received a faulty good be asked to returned at their cost. PayPal does not consider how expensive it is to return the goods.

Please advise yourselves and do not fall a victim these businesses.

Thank you

Dear all,
I previously provided a review headed " You will curse yourself for buying from Bang... Terrible!

I have been quiet for some time. This was only because Banggood has agreed to resolve the issue. Unfortunately this has not been the case. Communications with them is complete waste of time.
Dont believe the lies. They will send you polite emails to make you think they are listening it is all a cover up to waste your time. Banggood hallmark is nothing but time wasters and scams. They will do anything to make you think you will get somewhere with them.
In my case Banggood had finally agreed that they would refund the postage and the cost of the goods if I return the product. I then send them the list of prices so that they can make an informed decision. Once they received the cost they started playing games again.
Dear readers, Dont be fooled, you are lucky if Banggood have ever refunded you or exchanged your goods. I intend to post all the emails so you will all made your mind up.
I will like call on everyone whose grievances have not been addressed properly to report these scam of a company to Rogue traders. Watchdog and rogue traders investigators do not need to go to China to get the evidence. There are numerous other websites sharing similar bad experiences and if we can get the big guns on board then maximum publicity will be achieved in a short time.
Please do not hesitate to contact me if you like your voice heard. Dont let this happen to other people.

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Paul G.,

We are sorry for your unhappy experience at banggood.com.

Could you please tell me the order number of the order you refer first? I will investigate this case again.

We can do nothing for you without any order information.

You can also contact us directly to forumservice@banggood.com.

Any problems please keep in contact, I will try my best to solve the problem for you.

Best regards

Banggood Team

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Gloria M.,

We are sorry for your unhappy experience at banggood.com.

Could you please tell me the order number of the order you refer first? I will investigate this case again.

We can do nothing for you without any order information.

You can also contact us directly to forumservice@banggood.com.

Any problems please keep in contact, I will try my best to solve the problem for you.

Best regards

Banggood Team

Gloria Has Earned 9 Votes

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Gloria M.'s review of Banggood earned 8 Very Helpful votes

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