I just went through sending ten, yes, count them, ten emails, over a period of over a month, to BangGood regarding a purchase of an electric shaver I bought from them. Why? I live in the U.S., but was shipped a European shaver!
And guess what? It is MY fault that they sent the wrong shaver. That's right, BangGood takes NO responsibility whatsoever for anything, saying that there advertising, which is written in very bad English anyway, stated that they specified that fact. How? They said 250 in their ad. How am I supposed to know that 250 refers to the fact that it doesn't work in the United States?
So not only did I risk burning down the apartment complex I live in, but I'm out a shaver. Great! That is why I say, I got Banged Good.
I'm going to Bang Back, and so should you. I paid with PayPal, and we will see if I can get my money back that way... Stay tuned.
Update 2-18-16...
Well, now they want me to send them an 11th email? Good luck, Bang Good--you had ten chances, that is enough for any company to get it right...
Dear Glenn O.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
We can do nothing for you without any order information.
You can also contact us directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team