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You promised a free ssl certificate and then tried to make me pay for it. Shameful.
Bought a BackBeat go2 from this place. Brand New it said in their online store. I got it about a week later. The factory seal was broken. The box was tattered they way they are after everything is removed from them and then stuffed back in. Before I opened it I could clearly see through the plastic window on the box to the product inside and the tray holding it. The tray was all stained and though it was black in color the stain was gray. Like the tray had been outside the box for a long time before being replaced. It looked like it had been contaminated with something, but the outside of the box was not discolored at all. It is obvious this company is selling used and returned items as new. Caveat Emptor! Buyers beware! PS: When I called it was obviously a boiler room phone center over seas. The person was hard to understand and the phone connection was umbearable.
Tip for consumers:
Don't buy new items on this site. They are not new at all. Caveat Emptor! Buyers beware!
G K.'s review of FactoryOutletStore.com earned 3 Very Helpful votes
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Hello GK
Thank you for ordering with us here at the FactoryOutletStore. We apologize for the inconvenience that this has caused you and sincerely regret that you received a package from us in such a state.
I see that you did alert us of this situation and that we requested you to take pictures of the package and email it to us. we did not get the pictures but will use the ones you posted here to facilitate the return.
Please feel free to contact us with any questions and/or comments at our US Based Customer Relations Department at 646-367-6141 Monday thru Friday from 9am to 4pm Eastern/Standard.