Ginger P.

They have really cool, unusual merchants and items at a discount. Every day it's like a new store. Every item I've gotten has come correctly and on time. After purchasing an item I later got an email from Fab telling me their description had been incorrect. When I called about it they offered to return the item or give me a site credit. I appreciated their excellent service.

I believe this is a bogus business. I purchased a voucher for lanterns via Groupalicious. I was able to easily place the order and use my voucher on the website but they charged me $5.95 for shipping (to be fair that was correct per the T&C of the offer) but they never sent my merchandise and sent me a bogus tracking number. I've tried to call them but nobody answers. I've left voicemail messages but my calls are never returned. I've also tried to contact Groupalicious with no success. I had to go to my bank and file a complaint against the charges.

I purchased a voucher and had no problem using it on the merchant's website. However, the merchant collected another $5.95 for shipping (which was part of the deal) but hasn't sent me the merchandise. Worse, they sent me a bogus tracking number. I've tried to contact both the merchant and Groupalicious and I've gotten no response to voicemail and email messages. Groupalicious does not have a telephone number.