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Gina V.

Contributor Level

Total Points
82

1 Review by Gina

  • Agoda

12/17/13

Horrible customer service. Refused to give money back for a hotel reservation cancelled because of East Coast snow storm. Flight was cancelled, sent them proof as they asked, and NOPE, no help, no refund, stating that everything I sent as proof could be edited by anyone. I forwarded them United Airlines emails as proof and a PDF United sent, they would not accept it. I book all the travel in the office and I will never use them again. Stay away from this company!

Gina Has Earned 2 Votes

Gina V.'s review of Agoda earned 2 Very Helpful votes

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