Gina S.

Great affordable prices! Lots of variety.

I take advantage of their free shipping products and have never had a problem with shipping, payment, expiration dates, and product quality. I really enjoy their popular Vitamin C serum which qualifies for free shipping. It ships from Korea to California in less than two weeks and comes in well-protected packaging and samples. One thing I noticed is when I researched dozens of products on their site, I found that many are not highly rated or positively reviewed on other websites or blogs, contrary to the reviews on their own website. I've had friends try out their different skin care products with dismal results. It is a bit frustrating because they claim they search high and low for the best products and make videos exalting how amazing their products are, but I would be skeptical and do some research and search reviews from other sites before purchasing.

I have used this site twice with great results. Reliable shipping, authentic products, and a large variety of inventory. I received periodic emails notifying me of my shipment and customer service responded readily as well. My products came in sturdy boxes with ample bubble wrap. I often have to wait anywhere from 3-6 weeks for packages from Korea but both my shipments came in less than two weeks! This site often has sales and discounts that even the cheapest eBay prices (and unlike eBay, the products are almost always guaranteed to be authentic and from the retailer--no knockoffs). Unlike some other sites, this one does not provide free shipping with a minimum purchase, and shipping can get expensive for heavier items. Other than that, I'm very happy with my experience and will continue to purchase from them.

I've purchased two laptops and some electronics and have had no problems with the shipping or products. Because these were somewhat larger, more expensive purchases, I worried whether Is should have just bought them in the store but luckily all my online purchases have been great experiences. Everything came within the estimated time frame and in perfect condition. The website has lots more products than in stores and oftentimes better deals so I definitely recommend taking a look!

I purchased from Walmart.com several times with varying results. I've used both the pick-up in store option as well as delivery. Some products came in perfect packaging while others came in bent or ripped boxes or seemed used. Their prices can't be beat and because I could just return the questionable products to the store it wasn't such a big deal but with other stores doing price matching these days, I am hesitant to shop on Walmart.com again.

I've ordered from Nordstrom.com countless of times. Packages arrive on time with ample bubble wrap to protect my products. There are quite a few sales throughout the year and with their generous return policy and easily accessible customer service team, I tend to "buy first and think later." The site has a very clean interface that's easy to navigate and use. The quality and variety of clothing and beauty products are top notch. It would be nice if more of their products had more reviews but overall, I can't recommend this website enough.

I ordered some jewelry using China post. I waited two months before contacting customer service, informing them I had not received my package. They got back to me promptly but our exchange basically ended with "wait a few days" and it's been nearly 2 weeks and I have yet to hear from them. I have ordered often from other retail sites based in China and had relatively no problems, no matter how much or how little I ordered. The one time I did not receive a package, I simply contacted this other company and after they looked into it for a week, promptly sent me a new package (which I got). I don't know why this company is sending me in circles. What use is prompt response time when they don't actively address my situation. Never ordering from this site again, and encouraging my friends and all of you to shop elsewhere. There are many other better priced, more reliable sites. Don't risk it!

I use this site often and have no bad things to say about it! I love the following: 1) great deals on everything all the time--especially beauty products, 2) minimum for free shipping is $25--pretty low in comparison to other sites, 3) reliable shipping. I have never had a problem. This has become my go-to site for my beauty needs.

LOVE EVERYTHING ABOUT THIS SITE! The company, the products, the service. Very affordable AHA skin products. Great deals throughout the year. Reliable shipping. I order my glycolic acid products in bulk directly from the website even though some of their products are available at various drugstores. Hassle free, incredibly affordable, and effective products. Can't recommend this site enough!

This is the most reliable China-based retail site I have used. I ordered from them 3 times and received all my packages in relatively good time (within the estimated time frame) and in good condition. I can't say all the products were of good quality, but you get what you pay for. I've had terrible experiences with other similar sites where my package has somehow gone missing and customer service won't do anything about it despite pretending to. I see that some people have had this problem with this site. I have not had any problems and will continue to purchase.