Ordered 2 t-shirts for christmas but ordered wrong size. Tried to alter this next day and was contacted via e-mail within 2 days to say could not change order but to cancel order and re-order. I cancelled the order but did not re-order. The t-shirts were delivered and the money taken from my account despite cancelling. Now can not get response as how to send back items and get money back. After looking on here not looking good that I will get my money back.