Gerri H.

Very friendly and I was very satisfied with the support I received. Did not have to wait long. Thanks again... I have to say it was much improved since earlier this year when I was very dissatisfied with the support help I received. I had won and ordered some cologne by Elisabeth Arden it said in the write up. When I received it... it was by Elizabeth Taylor. When I called support they looked it up and said I was right. You see I don't care for Elizabeth Taylor products and was very unhappy. He turned it in, said I would be hearing from support soon by email. I did later and they returned my. 09 cents I paid when I won. I did not like this at all because it was not my mistake. I don't have any use for the Elizabeth Taylor cologne. I called back was told there was nothing else they could do about it. Since then I have seen another one marked wrong. Thanks for reading (I want to add some of the products are good but some are very cheap for what they say they are worth.)