Purchased an action camera SJcam SJ5000 in Aug 2015. Order number *******. Camera was found to be faulty - it has never been used to take a single video. Banggood insisted I send it back for repair rather than replacement which I did.
They have refused a replacement camera despite the camera having never worked and have insisted on a repair. Over 35 emails sent. 6 months wait and I still don't have the camera or money back.
Dear Georgi S., sorry to have kept you waiting for so long. We've confirmed with the supplier and get the reply. The camera will be ok next week; we will send it to you as soon as possible.
Thanks for your understanding.