Thumbnail of user georgiar7

Georgia R.

Contributor Level

Total Points
91

1 Review by Georgia

  • Yves Rocher

8/31/15

I ordered my items online. All Items were available and nothing was marked as out-of-stock. During the transaction and order confirmation.

However, they sent me the wrong gift necklace and ring that I could buy in dollar store instead of pearl set that was the part of their offer and I really decided to place the order for that reason. ( I got the promo as a value customer, but we all know they send the same to all customers.) Customer service rep informed me that they run out of stock so that they can not help me at all; I ended up with a bunch of wrong items / colors in minimal sizes which is not obvious from catalog. Long story short YR is expensive for the quality they offer lately, besides all gifts. The worst was - according to their palette you cannot see exactly see your matching color; In one sentence the online shopping in general became a fraud.

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Value
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Quality

Georgia Has Earned 11 Votes

Georgia R.'s review of Yves Rocher earned 11 Very Helpful votes

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