I had about 15 VHS tapes of family and very important dates that for years I wanted on DVD for safe keeping and for showing during family events as no one has an old VHS recorder. I got a Groupon for Southtree and decided it was time to make this happen. This was a great experience. I packaged up the tapes documenting the tapes I sent in the package, submitted to Southtree and sent a Twitter/Facebook alert to Southtree that the items were on their way. I received the tapes and DVD's returned in a safe package plus during the process they kept me up to date on the process. I received 6 emails from Southtree so I knew where my request was in the process. Everything was beautiful with this experience. Thank you.