George Y.

I decided to post a feedback after seeing so many negative which i don't understand. A customer purchased product from my website for $3550 and used stolen credit card. We ended up shipping the order to comgateway address as customer provided. To make matter short; after PayPal notified us of a charge back due to unauthorized credit card use. I called Rebecca at gateway and left message. She returned my call very fast, located the expensive packages and assured me to hold the product for me until this matter is resolved with No storage fee. As soon as I spelled the name of purchaser, she immediately told me this name is on the fraud list and all items shipped to this name are being held until they are claimed by original shippers or CC owners. I guess they have their own security methods of recognizing unauthorized purchases utilizing their service as hopshop so for your fraudsters, better stay away... I am extremely thankful to gateway. Very honest people. Keep up the good work.