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These people should not be allow to be in business. Their technical service is worthless. After explaining to them in technical detail why a product is faulty their answer is: " The main problem is that those items that you purchased are non-returnable items because they were ordered directly from the manufacturer. With all that being said I'm sorry for the inconvenience but there is nothing we can do at this time."
These people do not stand behind their products.
George M.'s review of GoKartsUSA earned 4 Very Helpful votes
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I placed an order for a go kart for my grandson. Billed to me but shipped to my daughter's house....
Avoid this company at all costs. The phone staff is arrogant and the minute you press them on...
Hello George, I am the Customer Service Manager at GokartsUSA. We want to help you and all of our customers. Customers can view the FAQ, Knowledge Base and USER Forum on our website. Customers can also submit a Help Request or Parts Request in the Customer Service section of our website. The HOW-TO section provides a comprehensive library of Manuals, Owner Guides and Setup Instructions. Finally, please just give us a call at 925-691-0330 M-F 9am-4pm PST. Ask for Alex