George H.'s Profile
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2 Reviews
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Member since: April 2010
2 Reviews by George
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I ordered 2 posters for my daughters birthday on May 6. July 5 and still haven't received them. No one will return my voice mails (it only goes to voice mail) and no one will look at my trouble ticket through their support page. Time to phone Visa and try to get my money back. Maybe the police as well... :-(
I ordered pads for a 12' round trampoline. The purchase process said free shipping. I continued the online purchase process and entered all my information. They billed my credited card and said it would take 3-5 days to get my pads.
They sent me an email about 5 days later saying that it seems there is a problem with my order because I live in Canada and they don't free ship to Canada. If I want to proceed send them an email and they will send me a link to purchase $26 in shipping charges. I did so. Nothing happened. I called customer service which is an operator who relays the problem to CS who don't take calls directly. 3 days later I get a link to buy the shipping charges. I do so. My credit card gets billed immediately.
It has been three weeks, I have been emailing them and calling them (answering machine) and I have gotten no response. I imagine that this is just a fraudulent website run by one person (down and out) and they are simply stealing peoples money.
I will now have to follow up with the police and VISA and try to get my money back. Do not use this "site".
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johnny E. Thanks George,..I almost made your mistake,...{hope u don't mind}..caught your Review just in time,....Thanks,...Jabberbuddy...
JG W. I had a bad experience with Art Galore. They sent the wrong size print and I ended up paying to return it. Then they ignored my "ticket" for days and finally admitted the size I wanted was out of print (frankly, I think they deliberately sent the wrong size since the matching print was correct). When I asked if they would send a slightly different replacement (same price) they ignored me for days. I finally told them to forget the whole thing and ordered from another company. Meanwhile I've waited weeks and spent twice what the print was worth to finish what should have been a one day project! I'll never deal with them again.