Have had the card (actually 2 cards for me and my wife), and every month for the last 5 months ebates has screwed up the EFT payments I made to the card from my bank. All the other cards and transactions paid through the same bank post fine and on time, but NOT with ebates.
For example, I sent a payment electronically on 12/3/15, and it didn't post until 12/18/15... ebates canceled my account, and re-instated it, for late payments.
This same thing has happened EVERY month since I got the card. Cancelling a credit card and getting a new one causes the dredit agencies to lower the creit score because of the extra activity. My rating has dropped by 50 points since June.
It's great fun to have my credit card denied at the store... it's 100% due to ebates simple processing payments electronically in a way that takes an exorberent amout of time. Also, the card was denied because the 2 cards have 2 different exoiration dates, although they're one account.
I'm done using their credit card for good. Their customer service platitudes don't resolve any problems.