OMIGOD! WORST customer service experience of my life thus far. I purchased a wedding dress from this company, it arrived 3 sizes too small and with the lace falling apart. I had to send them 6 different emails with pictures of the dress measurements (at their request) before their "specialist" would review my request for a return, and then they still made up measurements by taking into account possible creases! And refused to give me a refund. DO NOT BUY FROM HERE. There is also no online support as the website suggests, just email. And no contact phone number either. BUYER BEWARE. *vent over*