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Genevieve F.

Contributor Level

Total Points
164

2 Reviews by Genevieve

  • LuxeDecor

10/15/20

Stay Away! It's not worth it. I bought a table from them, with white glove delivery which included them bringing it into my house. The delivery person refused to bring in the table, which was too heavy for me and I could not just leave it outside so I had to refuse the delivery. Well getting in touch with LuxeDecor and getting any kind of response has been the worst experience I have ever had. They are impossible to get ahold of any way other than via phone, I've send numerous emails and inquiries on their website into a black hole and never gotten any response. When I do get them on the phone, they are rude and don't even let you know when they are about to put you on hold. I have asked to speak to a manager numerous times and been hung up on, basically they have refused to let me speak to a manager. Even the manager I spoke to was rude and did not give me any resolution. They just keep telling me to wait, it has been two months now since I should have gotten my order. This is basically a scam company, it isn't worth the headache doing business with them.

  • VRBO

12/30/13

I agree, this site is a scam. I tried booking on this site only to be told I was double booked and have to fight with them for weeks regarding refunds which I have YET to see. Stay Away!

Genevieve Has Earned 4 Votes

Genevieve F.'s review of VRBO earned a Very Helpful vote

Genevieve F.'s review of LuxeDecor earned 3 Very Helpful votes

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